Healthcare Services
Given the busy nature of hospitals in California and around the country, it can be challenging for hospital directors and other decision-makers to handle all concerns regarding their hospital’s parking facilities. But, fret not!
Over the years, PCA Management has worked extensively alongside numerous hospitals and healthcare facilities in California in providing quality hospital parking management solutions. We are fully committed to providing you with excellent services, and helping you establish significant relationships with patients, guests, employees, doctors, and nurses, among others.
The PCA difference…
PCA has developed its own customized training program specifically tailored to the healthcare industry.
Front Door Services
All our employees exhibit a pleasant and professional demeanor, making them perfect to station at the front door of your healthcare facility. You can trust that our team will leave a positive first impression on patients, their families, and all your guests.
Customer Service Ambassadors
Our Customer Service Ambassadors undergo intensive training to address all concerns from patients and visitors. Whether you need to set up an information desk in the lobby or need an ambassador to check on patients, our specialists are perfect for the job.
Valet Parking
Parking situations can get hectic around healthcare services at times. We can set up a valet parking service in your hospital for you or take over your existing valet parking service. Either way, you can trust us to provide first-rate services that regulate traffic flow in your healthcare facilities.
Traffic / Parking Garage Management
PCA will provide you with specialized staff to help you with all your parking management needs. Our team can help you implement changes and execute the most efficient and profitable way to manage your parking facility.
Patient Transportation
Do you have an off-site parking area? PCA can provide you with shuttle services. Designate pick-up and drop-off points around the area of your healthcare facility. Our team can transport visitors and patients, as well as doctors and nurses, to and from these locations for their convenience.
Just a few of our Healthcare Clients:
White Memorial, Glendale Memorial, Emanate Hospital, CHLA, Glendale Adventist, and Simi Valley Hospital
Contact
Pep Valdes
Executive Vice President
Other Healthcare Services
Patient Transfer
On-Site Management
On-Site Administrative Support
Cash Management
PCA offers services tailored based on the needs of each facility. The customized services we offer include but are not limited to valet parking, front door services, shuttle services, and parking management. We also provide all equipment necessary for a successful operation, such as signage, uniforms, safety cones, podiums, lock boxes, two-way radios, cellular communication, tickets, and insurance, among others.
Aside from our client’s satisfaction, we also make sure that our employees are well compensated for their time and dedication. We provide the parking industry’s most comprehensive garage keepers and liability insurance along with state-required worker’s compensation coverage. All PCA Management employees undergo intensive training to provide the best possible customer service to every facility. PCA Management also requires extensive background checks on all staff, including Criminal, MVR, and Drug Screening.
Get quality service, and ensure the safety of your healthcare facility with our hospital parking management services.
What People Are Saying
“I have been an employee at Glendale Adventist Health for over a decade, and I feel it is important to share with you the positive impact one of your employees is having at our hospital. Joseph L. has been a great addition to your team. He greets each employee with kindness, warmth and professionalism that is commendable. He is quick to remember what car we drive, and sees us approaching the parking lot from below, he finds our keys and walks towards us with a, ‘Have a great evening,’ or some other sincere phrase. Seeing Joseph at the end of a long and exhausting day always puts a smile on my face. He is a true gem.”
— Heather W; Glendale Adventist Health
“I wanted to let you know how impressed I am with one of your staff members by the name of William V! My son has been at CHLA for about 7 months now, and it has been a really rough journey with him. Every day I am in and out of the parking lot there, and William is one of the parking attendants that works in the structure. His customer service and kindness are exemplary! It is so wonderful to be treated with respect and kindness by this gentleman. He always greets me with a smile and a wave. I just wanted to let you know that he is a wonderful asset to your organization.”
— Tracey S; CHLA
“I just wanted to let you know what a blessing the new Valet Service that has been implemented at the hospital was to myself and daughter-in-law recently. My son was in the hospital for 8 days. During his stay, we used the valet service daily. Elias was awesome, always running to get someone’s vehicle, even in that awful heat this week. He always greeted us with a friendly manner and smile and greeted us by our name. Toward the end of his shift, he would bring our vehicles over and leave our keys at the concierge or we would go get our keys from him before he left. At the end of the day, when you have spent a long day with your loved one, it was a great feeling to have your vehicle right there. Elias is the right person for that valet service. Just thought you would like to know we and many others have come to appreciate this new service.”
— Bonnie M; Simi Valley Hospital